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Titanium Support Plan
Titan User Support's Platinum and Titanium support packages offer you services designed to ensure the fastest possible time to resolution.
- Annual Subscription
- 24 x 7 email and phone support*
- 4 support contacts
- 1 hour response time†
- Questions limited to standard Titan distribution modules and configuration files
*Holidays
excluded. Holidays occuring mid-week are managed at off-hours support
level.
†One
hour response from 8am-6pm Pacific Time Mon-Fri. On-call response off-hours.
